Every year, review contractors issue an estimated 2 million requests to healthcare providers for medical documentation and records, according to the Centers for Medicare & Medicaid Services (CMS)....
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What Does a Recovery Audit Contractor Do?
A Recovery Audit Contractor (RAC) is a third-party entity working on behalf of the United States government Centers for Medicare and Medicaid Services to identify and recover improper payments made...
Reporting on Healthcare Audit KPIs Should Be Non-Negotiable: Here’s Why
When making a change or improvement within your healthcare audit process, reporting is often thought of as the last piece of the puzzle or even overlooked entirely. Many managers are forced to...
A Good Healthcare Audit Response Process Starts With Great Software
Whether you’re a coordinator in the audit and appeals department in a big hospital or an office manager in a small private practice, audits are just another part of the job. They may not always be...
Celebrating 20 Years of Innovation at Bluemark
This month, Bluemark is celebrating 20 years of innovation within the healthcare revenue cycle management space. After two decades in business, our team has seen its fair share of innovation and...
8 Tactics To Take Your Healthcare Audit Response to the Next Level
In an ideal world, an audit response process would be as simple as receiving notice of the audit, sending back some paperwork and moving on with your work. But anyone who has ever worked on a...
Why We Need to Stop Leaving People Out of Healthcare Financial Assistance Equation
In the world of healthcare financial software, we tend to default to speaking in terms of efficiency, productivity and dollars. After all, that's our business model. We help hospitals screen more...
Improve Patient Outreach with These Four Best Practices
Patient outreach is the process of establishing a financial relationship with your self-pay patient population. It works to position financial counselors as a resource to help patients with medical...
What Are Microapps?
Are Microapps Right For Your Organization? While technology has proven time and again to be an aid to the healthcare space, it is possible to have too much of a good thing. Investing in a multi-use...
The Healthcare Insurance Audit Process
Don't Panic. How to Navigate the Healthcare Insurance Audit Process: The best way to be prepared for a healthcare insurance audit is to understand the healthcare insurance process front and back....