When industry professionals consider and define self-pay management today, their view is often narrow, focused almost solely on screening and enrollment. For many organizations, self-pay management...
News & Insights
Articles – Patient Financial Services
Is Your Healthcare Revenue Integrity Up to Par?
Healthcare revenue integrity is the holistic process of managing revenue cycle-related people, processes and platforms to eliminate issues that lead to noncompliance, revenue leakage and...
Strategies to Address the Labor Shortage in Revenue Cycle Management
The COVID-19 pandemic has caused a lasting, major disruption to the U.S. workforce, including hospitals and health systems. An estimated 2.2 million Americans have exited the workforce entirely...
How Can Healthcare Finance Technology Offer Relief in a Labor Shortage?
In September 2021, the United States added 194,000 jobs to the labor force. In that same month, hospitals collectively lost 8,000 jobs, according to the U.S. Bureau of Labor Statistics. These...
What Happens if You Go To the Emergency Room Without Insurance?
No one ever wants to end up in the emergency room (ER), but accidents and health emergencies happen, and you may wind up a patient in need of immediate care without health insurance. If you do go to...
Why We Need to Stop Leaving People Out of Healthcare Financial Assistance Equation
In the world of healthcare financial software, we tend to default to speaking in terms of efficiency, productivity and dollars. After all, that's our business model. We help hospitals screen more...
Improve Patient Outreach with These Four Best Practices
Patient outreach is the process of establishing a financial relationship with your self-pay patient population. It works to position financial counselors as a resource to help patients with medical...
What Are Microapps?
Are Microapps Right For Your Organization? While technology has proven time and again to be an aid to the healthcare space, it is possible to have too much of a good thing. Investing in a multi-use...
Self Pay Management – 5 Factors for Optimizing
Which Self Pay Management Model is Right For You? The goal of a self-pay management strategy is to quickly and accurately identify assistance program eligibility and to facilitate the enrollment...
Self Pay Patient – Software and Managing
4 Ways to Turbocharge Self Pay Patient Management: For hospitals, especially those that have relied on paperwork or lower quality software systems, a great self-pay patient management software can...