News & Insights

No one ever wants to end up in the emergency room (ER), but accidents and health emergencies happen, and you may wind up a patient in need of immediate care without health insurance. If you do go to...

In the world of healthcare financial software, we tend to default to speaking in terms of efficiency, productivity and dollars. After all, that's our business model. We help hospitals screen more...

Patient outreach is the process of establishing a financial relationship with your self-pay patient population. It works to position financial counselors as a resource to help patients with medical...

Are Microapps Right For Your Organization? While technology has proven time and again to be an aid to the healthcare space, it is possible to have too much of a good thing. Investing in a multi-use...

Which Self Pay Management Model is Right For You? The goal of a self-pay management strategy is to quickly and accurately identify assistance program eligibility and to facilitate the enrollment...

4 Ways to Turbocharge Self-Pay Management: For hospitals, especially those that have relied on paperwork or lower quality software systems, a great self-pay patient management software can be a game...

Guidelines for Better Managing Self-Pay Patient Populations in 2021: In the coming months and years, wise hospitals will recognize and prepare for an inevitable increase in self-pay patients. The...

3 Strategies for Better Virtual Patient Engagement in 2021: It's 2020, but we've seen too many hospital systems conducting patient engagement and outreach with 1999 strategies. Snail mail, phone...

How COVID-19 Has Impacted the Healthcare Revenue Cycle: Without a doubt, the COVID-19 pandemic has upended the U.S. healthcare system. The financial losses have been felt for months and will...

Self Pay Revenue Cycle Metrics For Measuring Success: Every year hospitals and health systems spend huge amounts on operating platforms, clinical improvements and top-level financial improvements...