The COVID-19 pandemic has caused a lasting, major disruption to the U.S. workforce, including hospitals and health systems. An estimated 2.2 million Americans have exited the workforce entirely...
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Articles – Patient Financial Services
How Can Healthcare Finance Technology Offer Relief in a Labor Shortage?
In September 2021, the United States added 194,000 jobs to the labor force. In that same month, hospitals collectively lost 8,000 jobs, according to the U.S. Bureau of Labor Statistics. These...
What Happens if You Go To the Emergency Room Without Insurance?
No one ever wants to end up in the emergency room (ER), but accidents and health emergencies happen, and you may wind up a patient in need of immediate care without health insurance. If you do go to...
Why We Need to Stop Leaving People Out of Healthcare Financial Assistance Equation
In the world of healthcare financial software, we tend to default to speaking in terms of efficiency, productivity and dollars. After all, that's our business model. We help hospitals screen more...
Improve Patient Outreach with These Four Best Practices
Patient outreach is the process of establishing a financial relationship with your self-pay patient population. It works to position financial counselors as a resource to help patients with medical...
What Are Microapps?
Are Microapps Right For Your Organization? While technology has proven time and again to be an aid to the healthcare space, it is possible to have too much of a good thing. Investing in a multi-use...
Self Pay Management – 5 Factors for Optimizing
Which Self Pay Management Model is Right For You? The goal of a self-pay management strategy is to quickly and accurately identify assistance program eligibility and to facilitate the enrollment...
Self Pay Patient – Software and Managing
4 Ways to Turbocharge Self Pay Patient Management: For hospitals, especially those that have relied on paperwork or lower quality software systems, a great self-pay patient management software can...
Guidelines for Self-Pay Patients
Guidelines for Better Managing Self-Pay Patient Populations in 2021: In the coming months and years, wise hospitals will recognize and prepare for an inevitable increase in self-pay patients. The...
Virtual Patient Engagement Strategies
3 Strategies for Better Virtual Patient Engagement in 2021: It's 2020, but we've seen too many hospital systems conducting patient engagement and outreach with 1999 strategies. Snail mail, phone...