News & Insights

Articles – Patient Financial Services

Virtual Patient Engagement Strategies

Virtual Patient Engagement Strategies

3 Strategies for Better Virtual Patient Engagement in 2021: It's 2020, but we've seen too many hospital systems conducting patient engagement and outreach with 1999 strategies. Snail mail, phone...

COVID-19 and the Healthcare Revenue Cycle

COVID-19 and the Healthcare Revenue Cycle

How COVID-19 Has Impacted the Healthcare Revenue Cycle: Without a doubt, the COVID-19 pandemic has upended the U.S. healthcare system. The financial losses have been felt for months and will...

Hospital Revenue Cycle Metrics

Hospital Revenue Cycle Metrics

Self Pay Revenue Cycle Metrics For Measuring Success: Every year hospitals and health systems spend huge amounts on operating platforms, clinical improvements and top-level financial improvements...