Patient outreach is the process of establishing a financial relationship with your self-pay patient population. It works to position financial counselors as a resource to help patients with medical...
News & Insights
What Are Microapps?
Are Microapps Right For Your Organization? While technology has proven time and again to be an aid to the healthcare space, it is possible to have too much of a good thing. Investing in a multi-use...
The Healthcare Insurance Audit Process
Don't Panic. How to Navigate the Healthcare Insurance Audit Process: The best way to be prepared for a healthcare insurance audit is to understand the healthcare insurance process front and back....
Self Pay Management – 5 Factors for Optimizing
Which Self Pay Management Model is Right For You? The goal of a self-pay management strategy is to quickly and accurately identify assistance program eligibility and to facilitate the enrollment...
Self Pay Patient – Software and Managing
4 Ways to Turbocharge Self Pay Patient Management: For hospitals, especially those that have relied on paperwork or lower quality software systems, a great self-pay patient management software can...
Types of Healthcare Audits
Managing the Different Types of Healthcare Audits: In the healthcare space, audits often play a crucial role in measuring compliance and patient satisfaction. However, audits also put a hospital or...
Guidelines for Self-Pay Patients
Guidelines for Better Managing Self-Pay Patient Populations in 2021: In the coming months and years, wise hospitals will recognize and prepare for an inevitable increase in self-pay patients. The...
Virtual Patient Engagement Strategies
3 Strategies for Better Virtual Patient Engagement in 2021: It's 2020, but we've seen too many hospital systems conducting patient engagement and outreach with 1999 strategies. Snail mail, phone...
Improve Your Audit Process
4 Strategies to Improve Your Audit Process in 2021: At this point, you've probably read dozens of end-of-year articles trying to sum up the strangeness and unexpected twists we faced in 2020. Rather...
COVID-19 and the Healthcare Revenue Cycle
How COVID-19 Has Impacted the Healthcare Revenue Cycle: Without a doubt, the COVID-19 pandemic has upended the U.S. healthcare system. The financial losses have been felt for months and will...